Shipping policy

Thank you for shopping with The Hearth & Home. This policy explains how we handle order processing, shipping, and delivery.

 

Order Processing

Orders are typically processed within 1-3 business days of being placed. You will receive a confirmation email as soon as your order is placed, and a shipping confirmation with tracking information once it ships. Orders are not processed or shipped on weekends or holidays.

 

Shipping Times

Estimated delivery times vary by destination and product, and will be shown at checkout when available. Once your order ships, most orders arrive within 7-14 business days, though some items may take longer due to product availability or destination. We'll always provide tracking information so you can follow your order's progress.

 

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address. Any applicable free-shipping offers will be clearly noted on our site.

 

Order Tracking

Once your order ships, you'll receive an email with tracking information so you can monitor its progress. If you haven't received tracking within 5 business days of ordering, please contact us at ubventures01@gmail.com.

 

Delays

Occasionally, shipments may be delayed due to weather, carrier issues, customs processing, or high order volume. We appreciate your patience and will do our best to keep you informed if a significant delay occurs.

 

Questions

If you have any questions about your shipment or this policy, please reach out to us at ubventures01@gmail.com and we'll be happy to help.